Legal / effective 2026-08-30
Terms of service.
Service boundary
TierSure provides software for collecting, reviewing and packaging information used in EPCRA Tier II and related state workflows. TierSure does not provide legal advice, certify a filing, or replace review and submission by an authorized facility representative.
Customer responsibility
You are responsible for record accuracy and completeness, confirming extracted values and rule decisions, checking current federal, state and local instructions, paying agency fees, and completing delivery to every required recipient. A generated pack is preparation evidence, not proof of filing.
Authorized use
You may upload only information you are authorized to use. Protect account credentials, keep real data out of the public demo, and notify [email protected] promptly if you suspect unauthorized access.
Trial, scope and payment
New workspaces include a 14-day trial without a credit card. Core and Plus access is sold per facility and filing year. Consultant access renews monthly until cancelled. Taxes and the exact purchase scope are shown before Stripe checkout. Refunds required by law remain available; any additional refund or support terms are defined in the applicable order form.
Availability and changes
TierSure does not promise uninterrupted or multi-region availability. Regulatory instructions change, so versioned rule packages and state handoffs may be updated. Material service or legal-term changes will be communicated to affected customers.
Liability and controlling agreement
To the maximum extent permitted by the controlling agreement and law, TierSure is not responsible for indirect loss, missed deadlines, penalties or filing decisions caused by inaccurate customer data, unconfirmed values, changed agency instructions or incomplete submission. The applicable order form identifies the contracting entity, governing law, liability limits, incident terms and any DPA.
Questions and legal notices: [email protected].